Ticket System customers Documentation
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User Adminstration - Emely Gurrero #20345

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Subuser Management 3/5

Name Register Date Mail Status
Adrian Schroeder 10.07.2020 AdrianSchroed@mail.com
Anna Delgado 10.07.2020 EmelyGuerrero@mail.com
Max Lawrence 10.07.2020 EmelyGuerrero@mail.com
Liza Meyers 10.07.2020 EmelyGuerrero@mail.com

Packages

software box pic
Last Payment: 14.09.2020
Duration: Monthly
Payment: Manual

Expire Date:

Limits

Max. Accounts

Already in use: 3

Max. Subusers

Already in use: 5

Max. Storage

Already in use: 100MB

Features

Payment History

Invoice Number Invoice Date Amount Payment Function
Invoice-002-R1 10.07.2020 20.99€ PayPal
Invoice-002-R1 10.07.2020 20.99€ Credit Card
Invoice-002-R1 10.07.2020 20.99€ PayPal
Invoice-002-R1 10.07.2020 20.99€ Giropay

History

Filter

user

Janett Guarso

10 Entries
user

Timothy Grill

11 Entries
user

Stefanie Killoah

23 Entries
user

Tobias Messani

20 Entries
user

Christine Killoah

2 Entries
user

Niclas Goseon

2 Entries
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Tobias Messani

Tobias has deleted a new caption template called "Post Description".

25.02.2020

16:45
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UploadCommander | Systemmanagement

An error occurred while publishing your post. The post was not published.

25.02.2020

16:45
image

Tobias Messani

Tobias has deleted a new caption template called "Post Description".

25.02.2020

16:45
image

Tobias Messani

Tobias has deleted a new caption template called "Post Description".

25.02.2020

16:45
image

Tobias Messani

Tobias has deleted a new caption template called "Post Description".

25.02.2020

16:45
image

Tobias Messani

Tobias has deleted a new caption template called "Post Description".

25.02.2020

16:45
image

Tobias Messani

Tobias has deleted a new caption template called "Post Description".

25.02.2020

16:45
image

Tobias Messani

Tobias has deleted a new caption template called "Post Description".

25.02.2020

16:45
image

Tobias Messani

Tobias has deleted a new caption template called "Post Description".

25.02.2020

16:45

Support Ticket History 3

ID Date Subject Supporter Status
UCS-10957 10.07.2020 Password Reset Tobias Schmidt-Tudl waiting
UCS-10957 10.07.2020 Invoice Problem Tobias Schmidt-Tudl Complete
UCS-10957 10.07.2020 Thornton Tobias Schmidt-Tudl waiting

Documentation

Filter

user

Janett Guarso

10 Entries
user

Timothy Grill

11 Entries
user

Stefanie Killoah

23 Entries
user

Tobias Messani

20 Entries
user

Christine Killoah

2 Entries
user

Niclas Goseon

2 Entries
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Tobias Messani | Admin

Tobias has logged into the customer

07.02.2020

16:45
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Melissa Meiser | Supporter

Melissa has sent instructions to the customer to reset their password.

09.02.2020

16:45
logo

UploadCommander | Systemmanagement

An error occurred while publishing your post. The post was not published.

25.02.2020

16:45
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Tobias Messani | Admin

Tobias has deactivated the subuser "Adrian Schroeder ~ AdrianSchroed@mail.com".

15.02.2020

16:45
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Jane Doe | Supporter

"When I spoke to the customer on the phone, she was annoyed about the 2,00€ shown on your invoice for another subuser. i then explained to her why this amount was booked. Afterwards she became very unfriendly and insulted me. I then had to end the conversation prematurely."

15.02.2020

16:45 Comment
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Jane Doe | Supporter

Sent an email with the ID #CSR_9955102 to the customer.

15.02.2020

16:45
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Chis Carlson | Supporter

"To convince the customer to book a larger package, I created a voucher with a value of 10% (voucher number: 45) and sent it to her at marry.poppins@gmail.com."

15.02.2020

16:45 comment
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Tobias Messani | Admin

Joe opened the customer's invoice "Invoice_21353".

05.03.2020

15:20
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Tobias Messani | Admin

Sent an email with the ID #CSR_48410 to the customer.

15.03.2020

16:45
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Henny Riekers | Supporter

Henny has deactivated the subuser "Jane Doe ~ JaneTheBrain@mail.com".

15.03.2020

18:50
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Henny Riekers | Supporter

Henny has deactivated the subuser "Jane Doe ~ JaneTheBrain@mail.com".

15.03.2020

18:50